Fees and Billing
Dr Hugo has a reasonable, transparent and accessible approach to fees, typically charging less than recommended by AMA and always spending quality time with patients.
Dr Hugo’s Approach
I am aware of costs and the burden medical care has on families. I therefore try to keep fees at a reasonable and manageable level. The most important thing I can offer my patients is my time and experience. That’s why a consultation in my rooms typically lasts 30 to 45 minutes, so I have enough time to deliver high-quality, specialised medical care and spend time to help you make informed decisions about your health.
I encourage you to compare my service, skills and fees with similar doctors to feel comfortable with me as an affordable choice.
Whilst some minor procedures may be carried out in Dr Hugo’s consulting rooms, many will require hospital admission. The advanced laparoscopic surgery performed by Dr Hugo usually only requires a short overnight stay in hospital, and most cases will be managed as day cases.
Whilst most of your surgical and hospital fee will be covered by Medicare and your private Health Fund, most surgery will have an ‘out of pocket’ component. The ‘out of pocket’ amount varies depending on your level of insurance cover, the procedure, its complexity and your clinical circumstances.
Before surgery, Dr Hugo will help you make an informed decision, offering information about the surgery’s risks, benefits and alternatives. You will also be given an accurate estimate of fees, including those associated with the anaesthetist and an assistant.
Full payment is appreciated at the time of each consultation, and any operative fees are to be paid before the date of surgery. Dr Hugo’s practice accepts all major credit cards and EFTPOS. Reception can organise immediate payment of any Medicare rebates directly into your bank account for your convenience.
The practice actively pursues overdue accounts. Payment is due within 14 days of the consultation or surgery unless otherwise agreed. If one reminder does not resolve the account, debt recovery services will be engaged and the account holder will be responsible for any additional debt agency and legal charges.
Most of Dr Hugo’s services attract a rebate from Medicare for your costs. Once you have paid for your service, and for your convenience, our reception can organise immediate payment of any Medicare rebates directly into your bank. Please ensure that your bank account details with Medicare are correct and note that Medicare determines all Medicare rebates.
Medicare Safety Net
If you or your family have had significant medical costs throughout the year, it may be beneficial to participate in the Medicare Safety Net. This Federal Government program limits the amount of out-of-pocket expenses a household may incur once a threshold has been reached. For more information, please go to Medicare at the Services Australia online portal or visit your nearest Medicare office.
Book an Appointment with Dr Hugo
I have experience working with women of all ages to improve their health and enhance their quality of life. If you’re looking for a gynaecologist in Melbourne with understanding, empathy and patience, I encourage you to book an appointment with me and my team.